Mark as New; Bookmark this message; Subscribe to this message;. 0. * Call costs may vary. 168. 100. Restart Your Device: This ensures the changes take effect. Command: PASV Reply: 227 Entering Passive Mode (xx,xx,xx,xx,39,110). The issue typically occurs for people who have had. 1. e. 8. Mark the email as spam and delete it after you’ve sent it to us. Virgin's IPs, whilst dynamic, are fairly sticky and are assigned based on the MAC address of the device connected to the network. It barely gave you enough time for a couple of messages or load 1 web page at most. appreciate the help. Type of information. This can however pose a challenge that will require you. This pretty. That means you’ll likely be on one of the following blacklists: We would like to show you a description here but the site won’t allow us. Check if your email address, password, and other personal information has been exposed in a data breach. A quick fix to the “Failed to obtain IP address” issue is forgetting the Wi-Fi network you have issues with, then reconnecting to the network. I hope 🙂. com IMAP Server. 5. If it. Model = TL-WPA4230P All of a sudden my powerline extender has started saying it 'could not obtain IP address'. I originally set it up in modem mode and noticed we kept losing internet connection10-15 times a day turning. 0. Step 1: Reserve a static IP address for your hardware. Please check your inbox for a message called 'Verify your My Virgin Media email' and click the link in the email. Step 4. virginmedia. select SMTP (located under Outgoing Mail Server) select each entry under Other SMTP Server until you locate the ones that have Delete Server option then select Delete Server to delete it. Best done from a wired connection. Method 1: Clearing MAC address from your account. Open a browser and l og into your hub 192. Seven years have now passed since broadband ISP Virgin Media (VMO2) first informed us that they finally planned to adopt the Internet Protocol v6 (IPv6) addressing standard by mid-2017 ( here) and we’re still waiting. I'm not a particularly tech savvy person but based on what I've read online this seems to be a relatively common issue with the Hub 3. 13 reconfigure them to what I said above. 0. Follow These simple steps to get your Virgin Media Router reset : Left click on "Open network Connections". Then to change the password sign into My Virgin Media. You can also set the pihole ip as the dns server in the dhcp scope from the usg. (assuming you're in modem mode) If you're in. It usually goes like this with the VM hub. 0. : 169. Looks like this Virgin hub can't handle a lot of devices trying to connect at once. This form is for the purposes of reporting abuse from a Virgin Media IP address or a security vulnerability relating to our network. 2- modem / router change definitely make a splash , but your internal IP won't affect your public IP afaik. try adding email account now. Please go to the setting page of the router (WEB GUI) and make sure the WAN settings are correct. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile…6. Connect the repeater to your desktop or laptop via the patch cord: Ensure your PC’s wired Ethernet card is configured to obtain IP automatically: Try to open the repeater’s default IP address that is printed on the back of the unit. on 23-10-2022 22:17. Absolutely nothing you can do about it, other than find out the underlaying cause and fixing it. VM works differently to some other ISPs/Broadband providers such as BT or Plusnet. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. My IP is blacklisted. At first I thought it was my iPhone so did all the usual forget network/restart etc. Use it in router mode and it will get a WAN IP from VM, based on its own MAC address. Unlocks superfast broadband in 500,000 buildings. 1. I'll forward it on to VM as well. Step 1: Click on Start (Windows logo) or press the WIN on your keyboard. We would like to show you a description here but the site won’t allow us. Laptops connect but have "No internet, secured. I am having trouble with my Virginmedia IP address being blocked by Virgin. On call with the ISP on monday, found out I was sent the wrong IP block and logins for the GRE Tunnel. If there is just a single hop in the results, you are not behind CGNAT. If this issue continues, call 150 from your Virgin Media phone, or 0345 454 1111 from another network. 168. Change the Wi-Fi Router Channel. 168. 0. A few months later I pull out my Switch and try to browse the eShop only to get a couple of errors. at a Command Prompt, it should list the Gateway and DHCP server source. 168. 1, fill-in the IP as 192. Speedcouldn't get the IP address ?? hi, guys, I have this problem for one month. Been with virgin broadband for a good 10 years. Hiton and GRE set as gateway . This seems insurmountable as the reason Sorbs blocks is because it is a dynamically allocated IP address! MX Toolbox requires a registration to get assistance/reports so I will need to consider that. e. on 27-07-2023 20:50. The limit is that you only get IP addresses if you're connected via TCP/IP. I enter these details using imap. Use Virgin Media on Your Computer/Laptop. Need for increased data capacity and flexible scalability highlighted by 32% traffic growth on Virgin Media O2’s mobile network,16% growth in broadband data downloads and a peak traffic load of. I've tried rebooting the Hub 3. Dead easy. The "standard" for many end deployments is SLAAC - which can be deployed entirely without DHCPv6 - where routers issue router advertisements which basically say "I have this subnet for you" as well as some other info (DNS server,. x (x is a number from 2 to 253), subnet mask to 255. Rate Limiting Bypass - eg: Services behind Cloudflare. The only way is if you put the Virgin router into modem mode and use your own router plugged into it. Type “ ipconfig ” inside the newly opened command prompt. Tap OK to re-scan your wireless network for Virgin TV boxes. I asked the person on the phone multiple times if she was sure, and she. If none of the above solutions work, there may be a problem with your phone’s current network settings. If you are a Virgin Media customer and require support regarding a security issue (Compromised email account, Scam Callers, Malware infections etc), or you are experiencing problems accessing your email account. (assuming you're in modem mode) If you're in hub mode, you need to switch to modem mode. • 3 yr. on 16-09-2022 15:42. 168. Step 02: Proceed to “IP Settings”. Multicast DNS is commonly used to share music and video streaming services between devices on your home network. If you'd like to buy a Virgin Media product like broadband or TV you can contact a dedicated Virgin Media team on 0330 165 6723. Click on “ Settings ”. Unplug your modem, wait for 10 seconds and then plug it back in. net e-mail address. It is issued as an additional security resource on a LAN by hiding a user's private IP address from other users on a given server. There is an easy and better way. Check if the related information of your. We have now restored the ability to send and receive emails for all affected accounts. Enter 192. 8564. 0. Check the Wi-Fi network name and password are correct. Tapping on it, tap advanced and picking "Phone MAC" then connect. Go ahead and enter the IP address into the address bar and click the Enter key on your keyboard. 2. thanks for the fast confirmation Graham_A and newapollo. As - 5231687. Or, sometimes, "Avoided <SSID> due to poor internet access". Simply enter your IP address or domain name. Factory reset your Android. Even he couldn’t log. My emails have been blocked. To change your wan ip you need to change the mac address of the router or machine connecting to it. The VM IPs are very sticky, the only way to reliably change your IP is by changing the MAC address of the router. The Virgin Internet Security team says that Spamhaus has detected bulk spam emails being queued from my IP address. @Lizahb77 In which case you need to change the password for the blueyonder email address first and then enter the new password into the VM webmail page as described above. virginmedia. Been using a hub2 in modem mode and mown Asus Router. Command: PBSZ 0 Reply: 200 PBSZ set to 0. virginmedia. The circle timer just keeps going on the webpage. 2 - 192. QuickStart, set up and connections. The Virgin Internet Security team says that Spamhaus has detected bulk spam emails being queued from my IP address. Ive noticed something now aswell, when I first tryed this, I disabled the dhcp settings in the router pages, and I could no longer connect but using ipconfig I could see I had a dynamic ipv4 address but now when I disable I lose connection, running ipconfig it jus says media has disconnected but within 5 secs ive reconnected with the static ip even. connect the NAS hopefully it is currently set to DHCP so will get ip address of 192. Your IP address is assigned by your ISP based on the MAC address of your router's Internet interface, so a hub swap will result in a different IP address. Tap Wi-Fi. See full list on minitool. If you're able to connect and use the internet, then you know the issue isn't your phone. It is entirely possible that the user of that device has manually set DNS servers that can't be reached. 0 is shown, your router has not obtained an IP address from your ISP. This is disable the 5Ghz from transmitting. The default Virgin Media Super Hub 2ac IP Address is: 192. If it doesn’t, enter the same IP address with a 1 instead of the last number (192. 168. Reboot both your PC and your router and see if the problem is now fixed. " However, clicking on the original email says the link is expired and while it offers to send. From a desktop or laptop device open a Command Shell in Window or otherwise a Terminal. 4. Answered! Go to Answer. Access Points couldn’t cope with dozens of phones all trying to get DHCP IP, authenticate to the portal etc. 2 with it on whats meant to happen is the router thinks new device wants IP no one is using 192. I am using the same Windows account and using the settings sync option. Please can someone give me advice on how to get around this issue so I. I have never had any issues I am using outlook. All my iPhone, iPads and other devices use a static IP address. on 10-02-2023 12:23. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. DHCP problem on hub 5. it did it, my laptop was still connected (working from home) and worked just fine. 255. Thanks again - I followed the advice and found that, yes, Spamhaus had the IP address on a list. . 1 ACCEPTED SOLUTION. 1. " and smartphones have "failed to obtain IP Address". Step 4. . PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. 247 - (this is uuplus. However, on Sunday devices such as my Windows 10 PC, Amazon echo and Android phone are unable to get internet access when connecting to the hub with the message "Unable to obtain IP address". Learn more. on 28-12-2022 11:40. Receiving mail (POP3) POP3 server name. 5 hrs on the phone to virgin media, spoken to 6, yes 6 different people and cut off twice. The problem is that I waste so much time clicking on links that don't work. Check that your Virgin Telco modem is plugged in, turned on and connected to your Wi-Fi router. Go to Account settings, then Account details b. on 01-01-2023 18:33. 0. Check the Wi-Fi network name and password are correct. setText(myIp); The problem is you are trying to pass an int in the setText method of your TextView. So regarding this issues. Internal could be a different issue as most network cards will give you both IPv4 and IPv6 addresses unless you disable it, it will not make any difference to your external connection. Sign in . Click on your network card using the Right Mouse Button. Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks. If you're using the SH3 in router mode, this means putting it in modem mode and using your own router. My IP is blacklisted. I can see that you're currently liaising with my colleague Zoie. Fast VPN speeds. 168. If the above IP address does not work or you changed it in the past and don't remember what you changed it to then follow these Find Your IP Address Instructions. 2. For example, if your computer’s address is 192. Test Virgin Media with NordVPN: Try accessing Virgin Media while connected to a NordVPN server again to see if the issue is resolved. Check you’re connected to the Hub before following these steps. If connect to the router via cable could access internet, but when devices connect to the router wirelessly couldn’t access internet, please refer to Step 5. Power down and back up again and chances are you will get a new IP address from their pool. Alessandro Volta. 2, use 192. 168. Options. Check the Wi-Fi network name and password are correct. You might also need to change it if your current package isn’t available at your new address. We would like to show you a description here but the site won’t allow us. Open a browser and l og into your hub 192. Hi to everyone, I have been trying for two days to fix an issue with my broadband, wasn't able to get back any resposne from WatsappSupport - 5345900 Browse Virgin Media Virgin Media CommunityIPv4 address (or IP address) Subnet mask; Default gateway; DNS server(s) Make up a unique IP address for your Xbox console, and write it down. My Router got a new IP address about 6 weeks ago and from that point on I cannot send emails because the mail server says my new IP. 168. In a single year our connectivity: Supports 708 million credit and debit card transactions. iOS Windows. the smartphone and the router. kitenski. Kind Regards, Steven_L. From within your browser, click on the Advanced settings option. The Virgin Internet Security team says that Spamhaus has detected bulk spam emails being queued from my IP address. This requires DDNS to be used to associate the dynamic WAN IP with a domain name. It proves basic Internet access. They. • To specify an IP address, click Use the following IP address, and then, in the IP address, Subnet mask, and Default gateway boxes, type the IP address settings. Again I have checked and it's nothing more than the IP address at fault here. What is weird is that I have a repeater, games consoles and smart plugs connected over WiFi to the hub which all still work. Networking and WiFi. Email settings for addresses ending in @VirginMedia . It's been working great for the past six months, however today it seems the - 5203403. Apparently its system shows the installation as complete and our account as active. If the DHCP server is listed as, say, 192. Sign in to My Virgin Media a. These settings should make your router obtain it's WAN side IP address, subnet mask and DNS servers direct from the Modem. . net. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. Make sure that the recipient of the email you are sending is valid. If you are a Virgin Media customer, you’ll have a dynamic IP address. Many thanks. If the DHCP is disabled and. Hey jackmcconnochie, thanks for reaching back with an update. 24-2206. 1) Copy the following line of command text and then paste it into a MS Word document (or which ever text editor you prefer) so that you can edit it. , richard. To hear you had the same one for 10 years is surprising, as when you get a new Hub and they activate the new hub this should cycle you to a new IP address. ault92. I read on this forum that there was a thread about the Hub 5 overheating and affecting DHCP but I can't find it. Signals from baby monitors, fish tanks and cordless. Options. 2. Blocked IP emails. 1) so this causes the Dynamic DNS service not to work, because private addresses are not routed on the Internet. Note: If you update your username in My Virgin Media, this email address will not change. I believe it is having issues with the DHCP service. I have my own domain and previously I sent emails via the Plusnet SMTP relay. I said I wanted a status IP address, to use in model only mode and a 4g backup dongle. 2. Full email address, e. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. You set a static IP address on each device. Then, select Open Network & Internet settings. 9. 0. @Gavin2023 It doesn't look as if any responders have asked you to check that Outlook is picking up the correct settings for the blueyonder email account. Learn more. Entertain me; Broadband Deals. If the issue is caused by transitory interference, this should help. Different MAC address is presented to their DHCP server. A new secure password will be generated for you. curl -v smtps://smtp. With dynamic IPs, a device can have a different IP address every time it connects to the network. @shanematthews You say that, but Virgin have a mere 9. At that point, you need to figure out why the Horizon Connection server cannot “see” the agent. IMAP4 SPA (Secure Password Authentication) Disabled. This array returns the IP address of the server under which script is running. DHCP on most servers run from lowest to highest on the subnet so if you put a PC with 192. Paste the Default Gateway inside your web browser and hit Enter. I'm sorry to hear about the issues with the email 😞 Are you using a client app or signing in on web mail to view your emails? Are you able to send a screenshot of the error? Are you able to reset the password on the "forgotten password" tab? Let us know and we can go on. on 31-10-2022 15:53. mobile hotspot turns on but my mobile devices cannot connect and get stuck at obtaining IP address step. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Most people report keeping the same IP for a long time (months and years) without it changing. Today I opened the port forwarding page on the router and deleted the old rule and tried to create a new. I have a local personal admin account and then I used my MS account for normal use. Ip Address (supposedly dynamic but is static) HUB 3. I'm now changing over all my VPNs to Wireguard on random ports so that they can't see it. Solved: Hi, I've just had this email apparently from Virgin Media (the email address supposedly used is [email protected] I dont know what is going on but I can not receive or send emails from my work email address supplied by 123-reg. VM will not, indeed cannot help you with this, it’s down to you to do it. Google/Nintendo results were all about DNS so tried bypassing my PiHole both locally on the Switch and on PFSense with no joy. 1 or 192. Worth adding to this answer that should be the one accepted, that the iptables command could be edited with -d 192. Using the Hub 5 in modem mode with a 3rd party Wi-Fi router might cost £100 or so but at a stroke all of these issues are resolved and you can get back to work or streaming the tennis. Some reports indicate that their TV ( IPTV ), mobile and phone services have also been hit. 1 - then navigate to the following settings so you can differentiate between the signals. g. com. 8. I believe it is having issues with the DHCP service. There are a number of different blacklists you could be listed on. Hi to everyone, I have been trying for two days to fix an issue with my broadband, wasn't able to get back any resposne from WatsappSupport - 5345900 Browse Virgin Media Virgin Media Community IPv4 address (or IP address) Subnet mask; Default gateway; DNS server(s) Make up a unique IP address for your Xbox console, and write it down. com with the correct port and security set. Hi, after installing hue bridge and 4 new hue bulbs I’m having issues connecting my own tv and laptop to the internet. Many proxy servers, VPNs, and Tor exit nodes give themselves away. Your IP address should start with 192. 12 for your console’s unique IP. 1 as the default gateway. To obtain a Static IP address you will need to contact the Virgin Media Business department. IMAP Security. Again I have checked and it's nothing more than the IP address at fault here. Running the windows troubleshooter, it says that the problem is that the IP address is invalid. I did (hard) reset the modem (Hub3), it's in the router mode, all default settings. 1 and gateway of 192. 99. 168. If you are using the superhub as a router then the same mac address is. The way I've done it is to fix the device's IP address within the DHCP reservation range and then port forward. 1. Hi, I’ve received several email concerning a multicast dns error: We have been alerted on four separate occasions that a device connected to your home network has been identified as having a potential Multicast DNS vulnerability. I have just taken my PC from Windows 10 to Windows 11 by an ISO install. (2) The second IP address on the LAN side (to your network gizmos like a PC, smartphone and so on). Scroll all the way down to Wireless Lan adapter Wi-FI and copy the Default Gateway IP. Hi all, As far as I was aware, Virgin Media Ireland have had IPv6 in some form (DS-Lite IPv6 perhaps) for a couple of years or more as I recall getting my brother to check his IP address last year and it showed both an IPv4 and an IPv6 address. com. The last couple of lines seem to show a problem. VM works differently to some other ISPs/Broadband providers such as BT or Plusnet. Anyone able to help me plzVirgin Media might have technically deployed some form of IPv6 for a while but it has been hiding in plain sight! Luke’s tweet around IPv6 connectivity. Gadget Rescue is a 24/7 chargeable support service designed to fix issues with non-Virgin. 0. 0. tame. Networking and WiFi. on 30-03-2023 15:26. You’ll use a command line editor called Nano to alter your hosts file and either add or remove the IP address for the site in question. One person said he could see it IP was blocked and went off to sort this then came back and the. I have inputted the MAC addresses for all my devices and told the router which IP to assign all the time to each device so they keep the same IP, Just something I prefer my devices to have. My Virgin Media Connect was working fine. The VM IPs are very sticky, the only way to reliably change your IP is by changing the MAC address of the router. #Ethiopia #Wi_Fi#AshuWebin this video, Ashenafi from Ashu web shows how to fix couldn't get IP address wi-fi problem Social Media: Drop a like on Facebook:. Go to solution. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. You won't get a static IP on a VM residential connection but the IPs that are allocated are very 'sticky'. 0. You will need to track down one of the reported devices to see if it is indeed having DNS issues and what its local settings are. If the issue still persists, I recommend contacting your ISP provider and ask for further information about the concern. Hi, I got a new HUB 4 today and while the home PC connects fine via ethernet, and the TV Stream box + 2 mobile phones connect fine via WIFI, my sons Amazon kids fire HD 10 tablet (2021 11th gen) won't connect and. x and similarly if the router IP is 192. 20 of the firmware. 1 within your internet browser. Step 2: Search for “cmd” and hit ENTER to launch the command prompt. I've got an L2TP tunnel to A&A to get a static IP and IPv6, but that's now very broken that I've moved to Virgin. my IP Address is blacklisted on spamhaus ZEN how do I get off this, I have spent 5 hours on the phone to support who cannot help me, have spoken to everyone in all deparments it seems including the gadget team who tried to sell me a service even though they knew it would not help me. They came through and I configured the router with the GRE tunnel. The wifi and Hub work fine. Check that your Virgin Telco modem is plugged in, turned on and connected to your Wi-Fi router. they are not fixed, though they do tend to remain unchanged for months or even longer. 1. I realised after installing Office 365 that I hadn’t set up Outlook to read my Virgin Email. Mar 24th, 2021 at 3:41 PM. ” To check on this, log in to your router. Step 2: Under Browse for new shares list in Kodi, select Add network location. Left it for an hour and turned my old router back on and then after 15 minutes all devices started connecting to Virgin hub.